We provide pre-sales consultation and integrated solution planning. During the project phase, a dedicated team ensures seamless coordination, including installation and commissioning support. Within the warranty period, free replacement parts are available under warranty. We offer lifetime after-sales service and guarantee a response to maintenance requests within 72 hours.

• Initial certification: Prior to delivery, we complete relevant compliance certifications according to the regulations of the customer’s country or region, such as ISO 9001, CE, EAC, and others.
• Periodic certification: After delivery, we provide ongoing services such as regular inspections and recertifications based on customer requirements.

Our dedicated testing team can tailor test plans based on your specific requirements and deliver comprehensive test reports with accurate data.

We also offer training programs for your equipment operators to ensure safe and effective use of our systems.

We offer turnkey laboratory solutions that integrate all critical aspects of lab development. Our services cover hardware planning, equipment configuration, personnel training, software systems setup, documentation system development, online monitoring integration, and CNAS certification support, enabling clients to establish fully functional and compliant testing laboratories with confidence.

Centered on user needs and experience, we operate an integrated management platform that combines ERP and CRM systems to connect sales, design, production, logistics, and after-sales service into one unified framework. For every service project, the system consolidates data from completed service orders, collecting detailed feedback on customer experience and equipment maintenance history, supporting continuous optimization and improvement of our service processes.